Frequently Asked Questions

Our restaurant features a seasonal, chef-driven menu that changes regularly to reflect the best available ingredients from Québec and beyond. You'll find à la carte options as well as multi-course tasting menus. Dishes are rooted in French technique with influences from Nordic and contemporary Canadian cuisine. We emphasize local sourcing, sustainable practices, and creative presentations that honor the integrity of each ingredient.

The menu evolves with the seasons—typically every three months—but our chefs also introduce weekly specials based on market availability and inspiration. If you're a repeat guest, you'll always find something new to explore. We also adjust offerings based on guest feedback and culinary trends, ensuring a dynamic and engaging dining experience.

Absolutely. Our kitchen is experienced in preparing meals for guests with vegetarian, vegan, gluten-free, dairy-free, and other dietary needs. Please inform us of any allergies or restrictions when making your reservation, and our chefs will design a menu that meets your requirements without compromising on flavor or creativity. We take food safety and cross-contamination seriously, and our staff are trained to handle special requests with care.

As of now, Kundah Hotel's restaurant has not been awarded a Michelin star. However, we use the Michelin Guide as a reference for service and culinary excellence. Our team studies the guide's criteria and strives to meet those high standards in every aspect of our operation. We encourage guests to verify any claims about awards or recognition through official sources, and we remain committed to continuous improvement regardless of external accolades.

Reservations are strongly recommended, especially for dinner and weekend meals. While we do accept walk-ins based on availability, booking in advance ensures you have a table at your preferred time. You can make reservations by calling our concierge, emailing the restaurant directly, or speaking with our front desk team upon arrival.

The restaurant is open daily from 7:00 AM to 10:00 PM. Breakfast is served from 7:00 to 11:00 AM, lunch from 12:00 to 3:00 PM, and dinner from 5:30 to 10:00 PM. Our bar and lounge remain open throughout the day for beverages and light snacks. Hours may vary during holidays or special events, so please check with our team if you're visiting during those times.

Check-in begins at 3:00 PM, and check-out is by 11:00 AM. If you need early check-in or late check-out, please let us know in advance and we'll do our best to accommodate based on availability. There may be an additional fee for late check-out, depending on demand.

Yes. We offer accessible rooms with features such as roll-in showers, grab bars, adjustable-height fixtures, and visual alert systems. Our staff are trained in accessibility best practices, and we work closely with guests to ensure a comfortable stay. For more information on accessibility standards in Canada, visit Government of Canada — Accessible Canada.

Reservations may be cancelled up to 48 hours before your scheduled arrival for a full refund. Cancellations made within 48 hours of arrival will incur a charge equivalent to one night's stay. We understand that plans change, and we're happy to work with you if extenuating circumstances arise.

Yes, well-behaved pets are welcome at Kundah Hotel. Please inform us at the time of booking so we can prepare your room with pet amenities, including bowls, bedding, and treats. A small cleaning fee applies. We ask that pets be leashed or contained in common areas and that owners clean up after their animals.

Yes, we offer valet parking with secure, covered storage for your vehicle. There is a daily parking fee, which includes in-and-out privileges. If you prefer to park yourself, we can direct you to nearby public parking options.